Donation Policy
Website: www.100ambulancesukraine.online
Last Updated: March 26, 2025

“100 Ambulances for Ukraine” (Charity Number: GB-CHC-1205214) deeply appreciates your generosity. This Donation Policy outlines how we collect, process, and use donations to support our mission of delivering ambulances and medical aid to Ukraine. It ensures transparency and compliance with UK charity regulations.

1. Our Commitment

Every donation helps us save lives by providing ambulances, medical equipment, and humanitarian support to those affected by the conflict in Ukraine. We are committed to using your contributions efficiently and responsibly to maximize our impact.

2. How Donations Are Collected

• Online Donations: Made securely through our website (www.100ambulancesukraine.online) via trusted payment processors such as PayPal and Stripe. All transactions use HTTPS encryption to protect your data.
• Other Methods: We accept bank transfers, cheques, or in-person donations where applicable. Contact us at 100ambulances@100ambulancesukraine.online for details.
• Personal Information: We collect only the data necessary to process your donation (e.g., name, email, amount), as outlined in our .

3. How Donations Are Used

Your contributions directly fund our charitable objectives:

• [e.g., 70%]: Procurement, equipping, and delivery of ambulances to Ukraine.
• [e.g., 20%]: Purchase of medical supplies (e.g., trauma kits, stretchers).
• [e.g., 10%]: Operational costs (e.g., fuel, administration, website maintenance).

These percentages are approximate and may vary based on current needs. For detailed financial breakdowns, see our page or annual reports submitted to the Charity Commission.

4. Donation Processing

• Secure Transactions: All online payments are handled by third-party processors (e.g., PayPal, Stripe), which comply with Payment Card Industry (PCI) standards. We do not store your full payment card details.
• Receipts: You’ll receive an email confirmation with donation details. For tax purposes (e.g., Gift Aid), retain this receipt and contact us if additional documentation is needed.
• Gift Aid: If you’re a UK taxpayer and opt into Gift Aid, we’ll claim an extra 25% from HMRC at no cost to you. We’ll use this responsibly per our mission.

5. Refund Policy

• General Rule: Donations are non-refundable as they are immediately directed to our charitable work.
• Exceptions: Refunds may be issued in cases of:
  • Accidental duplicate payments.
  • Donations made in error (e.g., wrong amount or recipient).
• Request Process: To request a refund, email 100ambulances@100ambulancesukraine.online within 14 days of your donation, providing your name, donation date, amount, and reason. We’ll process eligible refunds within 30 days.

6. Donor Recognition

• With your consent, we may acknowledge your support on our website, social media, or reports (e.g., “Thank you to our March donors!”). You can remain anonymous by opting out during donation or contacting us.
• We’ll never share your full personal details publicly without explicit permission.

7. Transparency and Accountability

• All funds are managed in accordance with UK charity law and overseen by our trustees.
• Financial summaries and annual reports are available on our page or via the Charity Commission at https://register-of-charities.charitycommission.gov.uk/charity-details/?regid=1205214.

8. Third-Party Fundraising

• If you raise funds for us via external platforms (e.g., JustGiving), their policies may apply alongside ours. Ensure donations are directed to “100 Ambulances for Ukraine” (GB-CHC-1205214).
• We’re not responsible for fees charged by third-party platforms.

9. Changes to This Policy

We may update this Donation Policy to reflect changes in our practices or legal requirements. The latest version will be posted here with an updated “Last Updated” date. Please review it periodically.

10. Contact Us

For questions about donations, refunds, or this policy, please reach out:

• Email: 100ambulances@100ambulancesukraine.online
• Phone: +447446324605
• Post: 24 KYMER GARDENS HASSOCKS BN6 8QZ, UK

Thank you for your support in helping us bring emergency care to Ukraine. Together, we’re making a difference!